Returns & Exchanges
At Pumpin Pal, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once the items pass inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing